Return & Refund Policy

• Eligibility for Returns
  Customers may return most products within 7 days of receiving their order if the items are unused, undamaged, and in their original packaging with tags intact. Proof of purchase is required for all returns.​

• How to Initiate a Return
  If you want to return a product, please contact our customer support team with your order details and reason for return. Once your request is approved, you will receive instructions for returning the item.​

• Refunds and Exchanges
  After the returned product is inspected and accepted, you will receive a refund to your original payment method, or you may choose store credit or exchange for another item, as per your preference.​
  Refunds are processed within 7 working days after we receive the returned product.​

• Exceptions
  Certain items cannot be returned or refunded, such as perishable goods, custom-made products, and final sale items. Opened or used products are not eligible for return or refund unless defective.​

• Shipping Costs
  Return shipping costs are the responsibility of the customer unless the product is defective or the wrong item was sent.​

• Contact and Support
  If you have any questions or concerns, please contact our customer support team for help throughout the process.​

This Return & Refund Policy is designed to ensure clarity and fairness for you when shopping at graspion.in