Shipping Policy

Shipping Policy — Grasp Infotech

At Grasp Infotech, we aim to deliver your electronic products quickly, safely, and affordably. Please read our shipping policy carefully to understand our procedures.

1. Order Processing Time

All confirmed orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

Delivery usually takes 3–7 business days depending on your location.
Remote areas may take slightly longer.

3. Shipping Charges

Free shipping may be available on selected products or orders above a certain amount.
Standard shipping charges will be displayed at checkout before payment.

4. Delivery Partners

We work with trusted courier services such as BlueDart, Delhivery, DTDC, and India Post to ensure timely and secure delivery.

5. Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email to monitor your shipment status.

6. Delays & Exceptions

We are not responsible for delays caused by courier partners, weather conditions, or incorrect addresses.
However, we will do our best to assist you in resolving any shipping-related issues.

7. Damaged or Missing Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery at [Your Support Email / Phone Number].
Keep the packaging and invoice for verification.

8. International Shipping (if applicable)

Currently, we [do / do not] offer international shipping.
Customs fees or import duties (if applicable) are the responsibility of the buyer.